Help/FAQs
Helps/FAQs
DOES MAISON SCUTIO GO ON SALE?
Maison Scutio does not have sales. If you see Maison Scutio items, not from an official retailer, being sold at discounted, then chances are the item is counterfeit. Please avoid buying from unofficial sites and vintage markets as the company is not responsible for counterfeits
WHAT IF AN ITEM IS UNAVAILABLE?
Some items are produced in limited quantities, therefore they are not always available on the website, especially exotic leather bags. In some cases, we withdraw some models from sale, but there are also cases when the available models are not available on the website, for this, please contact us to check the vault : international@maisonscutio.com
WHERE ARE MAISON SCUTIO PRODUCTS MADE?
Maison Scutio products are crafted with the highest quality materials, design and workmanship. Most products are made in Italy by the best artisans
CAN I PERSONALIZE MY ITEMS?
Items can be personalised. You can choose colors from our luxurious palette and commission us to make your next item in your chosen colors. we do ofer engraving and printing as well. Personalizing things is always a good idea, especially when it comes to gifts. Select jewelry can be engraved with an assortment of letters, numbers, and symbols. Please note personalized or made-to-order items are final sale and cannot be canceled, modified or returned. please contact us for more : international@maisonscutio.com
WHERE IS THE VVIP OFFICE LOCATED AND HOW CAN I MAKE AN APPOINTMENT?
The VVIP office is only for our VVIP clients. We have offers on products that are not available on the website or are limited, also the VVIP office is a vault. Appointments in the office are not made from the website. Please note that photography is prohibited on location
WHO CAN BE CONSIDERED AS A VVIP CLIENT?
VVIP - Very Very Important Person.
WHAT ARE THE ACCEPTED PAYMENT METHODS?
We accept Apple pay, Visa, Mastercard, American Express and CB. Payment is secure.When placing an order, your billing address must correspond to the address of your credit card, or we will not be able to process your order.
